In this section, you will find all the answers to your questions.
You can use PayPal or credit/debit card for your orders. We take your security very seriously, all payments are done safely by the PayPal payment platform.
There is no minimum order quantity to order. But you can benefit from free shipments for orders over 39€ (Peninsula and Balearic Islands).
There are some shipping costs that vary depending on destination and that are fixed for every order:
For deliveries to Barcelona area the cost is 5,95€.
For deliveries to the rest of Catalonia the cost is 6,95€.
For deliveries to the rest of Spain (Peninsula) the cost is 7,95€
For deliveries to Balearic Islands the cost is 9,95€.
For deliveries to Portugal (Peninsula) the cost is 9,95€.
For deliveries to European Union
ZONE A (2/3 days) 15,95€
ZONE B (3/4 days) 21,95€
ZONE C (3/5 days) 24,95€
ZONE D (4/5 days) 27,95€
ZONE E (5/7 days) 28,99€
ZONE F (4/6 days) 29,95€
Germany (B), Austria (C), Belgium (B), Bulgaria (F) , Corsica (F), Denmark (B), Slovakia (D) , Slovenia (D), Estonia (E), Finland (E) , France (A) , Greece (F) , Holland (B) , Hungary (D), Ireland (F), Italy (C) , Latvia (E) , Lithuania (E) , Luxembourg (C), Monaco (F) , Norway (F) , Poland (D) , UK (C) , Romania (F), Sweden (F), Switzerland (C) , Czech Republic (D)
For the rest of international deliveries, please complete the questionnaire in our website or send us an e-mail to firstname.lastname@example.org
Orders are sent via courier service (ENVIALIA). The estimated delivery time is 72 hours, even though the majority of the orders can be delivered within next 24 hours. From Monday to Friday.
You will get an invoice, once the products are delivered. You will get an electronic invoice (PDF) sent by e-mail. If you wish, you can also download it from your account in our on-line store area.
During the ordering process, you can specif the address where you want to receive our products, This can be different from the address on the invoice.